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Note that I removed the “.reg” and renamed it to “Starfish_Wow6432Node.txt” because “.reg” files are sometimes blocked as potentially malicious in email. I attached the modified registry file to this email. But none of the answers that I could find regarding the “}#%\cityinfo.dat” error message pointed to the root cause being that Sidekick can’t find any valid registry settings, thus can’t find the “cityinfo.dat” file, and it fails and crashes on launch. Maybe this is all known, and I reinvented the wheel. I then guessed that Sidekick was missing registry settings telling it where everything was. It showed that Sidekick was trying to create a folder named those three ASCII symbols “}#%”, which can’t be done because they are illegal characters for a file path. Then searched through ProcMon’s logs to see what was going on when the error occurred. I ran it, then launched Sidekick until the strange error message appeared. I found all this out by running ProcMon (Process Monitor) from Sysinternals. Sidekick launched successfully and runs fine after doing that.
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Then imported the registry into Win 7 Pro 64-bit. Edited where necessary to include “Wow6432Node\”. So, I exported the original registry settings from Win XP. On Windows XP, for instance, Sidekick saves it’s registry settings under:īut 32-bit Sidekick running on a 64-bit OS has its registry settings redirected to: When a 32-bit program runs on a 64-bit version of Windows, the registry settings are stored in a different place.
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Simply moving the registry settings from the old 32-bit Windows install to the new 64-bit Windows won’t work, either. But no solution offered would work for me because they involved reinstalling Sidekick and, as you know, I have the 16-bit Sidekick98 install provided by Starfish if bought via download. That particular error message has been encountered by others previously, and there are discussions in the Sidekick area of Tek-tips where members have asked about it. NOTE: the “}#%” in my example error message isn’t fully accurate it is three ASCII symbols that are not on the keyboard. But Sidekick doesn’t handle it and fails with a strange “}#%\cityinfo.dat” dialog error message on launch, followed by a C++ error, then closes.
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Some software will handle that and just recreate what it needs when you run it. When an existing install is crudely copied as is from one PC to another (like I did), no registry entries are created, of course. The problem is the missing registry entries.


The following is harfder to install, but see the message I received from MarkG explaining a method which if you are competent editing the registry (and only if you are) does work, check it out.Ĭopyright Copyright (c) Starfish Software. The first file is fairly easy to install into a Windows10 64bit machine but the latter one involves a little more effort to install.Ĭopyright Copyright (c) Starfish Software. These can be viewed if you go to the program folder and right-click on the Sidekick.exe file and choose properties and then left-click on the Details tab. Below are the properties of the Sidekick.exe executable files of Sidekick98 and are to be found in the Program folder once installed on a computer.
